We provide the service at an ethernet socket in your premises but do not provide WiFi routers or other internal devices simply because no one solution fits all circumstances. We will give suggestions for suitable equipment depending upon your property and requirements. Our library documents contain much of this information.
If you are looking to switch providers to TVB using One-Time-Switching (OTS), please don't. Instead, read this information.

What it will cost (including VAT) to connect to our broadband (by radio or fibre)

• £100 membership fee per household/premises on registration. This is refundable if we cannot complete your installation. It is a requirement of our not-for-profit Association and pays for the system's infrastructure.
• £90 installation fee for a radio connection at your premises. If you are moving into a house already connected to TVB by radio this cost may not be charged.
• For a fibre-to-the premises connection, the installation charge depends upon a variety of issues and you must contact us to discuss your requirements. If you are moving into a house already connected to TVB by fibre this cost may not be charged.
• £180 annual fee for domestic and commercial users. If 5 or more workstations are dependent upon an internet connection, we may charge £540 per annum.

If you are a business with more than 5 people associated in any way with the internet use, you must contact us to discuss your requirements.

If you are looking for information about fixed (public) IP addresses and other services we can offer, please refer to our library document "Fixed Public IP addresses".

TVB is not responsible for how you distruibute the broadband service in your house and we do not provide WiFi routers as every house differs in layout and construction and will require appropriate equipment. There is plenty of advice in our library.

When you have registered, one of the TVB technical team will contact you and arrange a survey of your premises, discuss your options and schedule your installation. With installation completed and service being delivered, you will have 30days to pay all the installation fees agreed and the yearly service fee.

Click here if you want to view our Terms and Conditions (you will be asked to accept these when you register).

If you are ready to register for service, lets get going:

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